Won55 takes every aspect of your personal data protection seriously. This Privacy Policy document transparently explains how we collect, process, store, and protect the personal information of every member using our platform in Malaysia.
Six core principles that form the foundation of won55's approach to protecting the personal data of every member
All data transmitted between your device and won55 servers is protected with industry-standard SSL 256-bit encryption. This means no third party can intercept your information during data transmission.
Won55 only collects data that is genuinely necessary to provide services to you. We do not collect irrelevant or excessive information, and every type of data collected has a clear and legitimate purpose.
You have the right to access, correct, or request the deletion of your personal data at any time. The won55 support team is ready to help you manage your personal data via Live Chat, available 24 hours a day.
Won55 has never and will never sell, rent, or transfer member personal data to third parties for marketing or commercial purposes without your explicit consent. Your data belongs entirely to you.
All member personal data is stored in a secure server environment with strict access controls. Only authorized personnel with a legitimate job need may access your data.
The won55 Privacy Policy is reviewed and updated periodically to ensure it remains aligned with industry best practices and relevant legislative changes in Malaysia. Members will be notified of any significant changes.
Won55 collects various types of personal data from members to ensure that the services provided are safe, efficient, and meet each user's needs. This data collection is done directly through the registration process, as well as automatically through your use of the platform.
The types of personal data we collect are as follows:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, IC number, date of birth, gender | Account registration & KYC |
| Contact Data | Email address, phone number, residential address | Registration & profile updates |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, OS | Automatically during use |
| Usage Data | Games played, wagering, activity logs | Automatically during active session |
| Cookie Data | Session cookies, preference cookies, analytics | Automatically via web browser |
All data collected is directly relevant to the provision of safe and regulated online gambling services. We do not collect sensitive data such as health information, religious beliefs, or political views unless required by law.
Won55 uses collected personal data solely for legitimate and necessary purposes in order to deliver the best service to you. Every use of your data has a clear legal basis, whether grounded in your consent, contractual necessity, or legal obligation.
The primary purposes for which your personal data is used at won55 are as follows:
Won55 does not use your personal data for purposes not stated in this document without first obtaining additional consent from you. The use of data for direct marketing purposes is only carried out when you have given specific consent for that purpose.
Won55 does not sell, rent, or transfer your personal data to any third party for their own commercial purposes. However, in the course of operating our services, we may need to share certain information with service partners who have undergone rigorous security assessments.
Third parties who may receive your personal data are limited to:
All third-party partners who receive your personal data are bound by strict confidentiality agreements and are only permitted to use that data for specified purposes. won55 ensures every data transfer to third parties meets data protection standards equivalent to our own policy.
The security of your personal data is the absolute priority of won55. We implement multiple layers of technical and organizational security measures on par with banking and digital finance industry standards to protect your data from unauthorized access, alteration, disclosure, or destruction.
Key security measures employed by won55 include:
While we take all reasonable precautions, no system is 100% immune to cyber threats. In the event of a data breach affecting your information, won55 is committed to notifying you within 72 hours of the breach being detected, in line with industry best practices.
Won55 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates optimally. Cookies are small text files stored on your device when you visit our website.
The types of cookies used by won55 are as follows:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the won55 platform. Essential cookies cannot be disabled as they are required for the platform's security and core functions.
As a won55 member, you have various rights regarding your personal data. won55 respects and facilitates the exercise of these rights, and we are committed to addressing every request within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may request a restriction on the processing of your data in certain situations permitted by law.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances.
To exercise any of the above rights, please contact the won55 customer support team via Live Chat. We will address your request within 30 business days and may need to verify your identity before processing it.
Won55 retains your personal data only for as long as necessary to fulfill the original purpose of collection or as required by applicable law. Once the retention period ends, data will be securely deleted or anonymized.
Once the defined retention period expires, won55 will securely delete or anonymize your data using methods that ensure it cannot be recovered or re-linked to your identity.
Won55 strictly prohibits the use of the platform by individuals under the age of 18. Our platform is not designed, intended, or targeted to attract children or underage minors.
We implement multiple preventive measures to ensure no minors access the won55 platform:
Won55 does not knowingly collect personal data from individuals under the age of 18. Should we discover that such data has been collected inadvertently, it will be deleted immediately and the relevant account will be terminated.
Won55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any amendments made will be published on this page with a new update date.
For material or significant amendments, won55 will:
Continued use of the won55 platform after the effective date of any amendment to this Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how won55 handles your personal data, our team is available to assist you at any time.
You may contact won55's Data Privacy Officer through the following methods:
Won55 is committed to handling every privacy-related inquiry seriously and within a reasonable timeframe. We value your trust and will always strive to provide clear and satisfactory answers about how we protect your privacy.